RBFCU always let us united states down having Bad Support service

All is well so far

All is well so far, He has got among the many low mortgage cost, merely $750 handling payment plus they give you choice to pick shorter rates immediately following immediately following securing brand new prices in case your costs go off prior to closing, and that happened inside my situation. Usually update the brand new comment article personal

Hi, we see the get as they are pleased to listen to everything is going well with your mortgage. If you had questions in the process, excite be sure to reach away to possess guidance.

The 2022 Openness Declaration has actually landed

RBFCU constantly why don’t we united states down whenever we you prefer them to step up-and help in a challenging situation. Just after using couple of hours on mobile having Amazon’s significantly more than and you will past CS to locate a haphazard repeating charges connected with an enthusiastic dated email. We called RBFCU because charge off Amazon authored multiple overdrafts. I said the challenge. Brandon, told you all of our plan is that you you need a page in writing, name Craigs list back and demand which page. I needed to learn why I wanted to endure several other thorough process after they you can expect to clearly comprehend the refunds out-of Craigs list coming thanks to. Craigs list refunded the penny. Brandon fundamentally told you, it’s our coverage to do as little as you’ll to help the people over the years regarding need. The rules are not versatile, it doesn’t matter your needs i have a single proportions match rules. No letter. No help. Really loan providers are not also enforcing overdrafts, some other indicator one to customers are perhaps not a top priority. Chase keeps higher level CS. Require some notes.

Hello Ronette, this might be unfortunate to know concerning your present sense to acquire help with fees. We would like to gather increased detail so we lookup after that to your the challenge. Excite send us an email to or private message all of us courtesy the formal social networking profiles, as well as your full name and you can phone number.

RBFCU has become perfect for myself

RBFCU has become higher when We have put him or her. It’s hard to conquer the latest costs I have obtained from them. The website will be easier to explore, and an application will be higher.

Hello Rocky, i yes see the 5-superstar score. We perform delight in your viewpoints about user experience on the internet site, therefore we have an app having professionals. You may also obtain it away from Google Enjoy or even the App Store: Thanks for their subscription!

I put on refinance my vehicle via…

We applied to re-finance my vehicle thru RBFCU. These people are rip offs. They certainly were likely to re-finance decreasing my rate of interest from the smaller than simply step 1% and you can minimizing my costs by $60 thirty days but including 14 alot more costs adding several alot more thousands of dollars on my end rate. They were only inside it in order to shag me personally more my most recent monetary institution

Good morning, we realize you have got frustrations toward auto refinance present got. We’re sorry to listen it and wish to alert all of us regarding your matter. Delight contact us in the along with your full name therefore we will appear after that on this situation.

Dishonest Company Profiteering

I have never ever had an awful banking experience until now. RBFCU is heartless and though I generated a blunder of the typing a wrong matter for paypal anytime paypal made an effort to re-procedure…numerous times during the a round the clock months. Rbfcu charged a charge off $200 as a whole. I had simply opened membership and my girl bank account got already been joined eventually whenever transferring recommendations. I contacted the bank Quickly and you can fixed itthru PayPal however, PP proceeded so you can lso are-process they toward completely wrong information thus each time they performed, the RBFCU computers billed me personally. Rbfcu didn’t care while it is actually a human/pc error and you will won’t agree to opposite the latest charges. We safeguarded new overdraft fees instantaneously…but they nonetheless would not opposite this type of costs. I found one to entirely dishonest and you may amateurish. We remaining the financial institution immediately following spending one hour toward part manager which indicated facts and told you “we are ready to satisfy your midway“ and then she told you she would have to get they approved by the the girl management… I decided I happened to be on an effective used-car provider. She leftover for about 20 minutes or so right after which whenever she arrived straight back… She told you nope the girl manager wouldn’t approve they anyway thus i is SOL , I could not accept that since a special buyers… Whom made a blunder when moving pointers whenever PayPal proceeded to help you process improperly although I had altered my personal debit credit information you to Rbfcu wouldn’t contrary these charges. We kept easy loans online approval immediately (they could not care and attention smaller) and you may visited Freeze Bank just who definitely believed howRBFCU Managed Me personally disgraceful. I am however into the amaze and could not highly recommend Rbfcu so you can some one. I got heard about its “excellent customer support” but unfortunately which is no way the scenario.